Motorola Charm has a 2.8-inch capacitive touch screen with pinch-to-zoom support and a backtrack navigation pad on back. Some other features include

- QWERTY keyboard
- Gorilla Glass display
- Touch sensitive controls
- Accelerometer sensor for UI auto-rotate
- Proximity sensor for auto turn-off
- BACKTRACK touch panel
- Multi-touch input method
- MOTOBLUR UI v1.5 with Live Widgets
- Active noise cancellation with dedicated mic.
- Digital compass
- Social networking integration with live updates
- Google Maps with Street View
- MP3/eAAC+/WAV/WMA player
- MP4/WMV/H.264/H.263 player
- Facebook, MySpace, Twitter apps
- Organizer
- Document viewer
- Voice memo/dial